Terms & Conditions
By using locknfly.co.nz you agree that you have read, understood and accepted these terms and conditions. All website transactions with Lock N’ Fly will be in accordance with these terms and conditions.
Lock N’ Fly has the discretion to decline any booking or cancel any booking at its discretion. Whilst every effort is made to ensure prices are always correct on our website, mistakes can occur from time to time. If this is the case, Lock N’ Fly will notify you of the error and you will then have the choice to either accept the correct price or to cancel your booking. Transactions will appear on your credit card statement as Lock N’ Fly for any transactions through this website.
The prices displayed on our website are in NZ Dollars and include GST.
Lock N’ Fly use DPS for all online credit card payments. We do not collect or store any credit card information. When making a purchase you will be directed to a secure webpage hosted by DPS to enter your payment details. DPS is New Zealand's largest and most preferred gateway provider.
If you need to cancel your booking please contact us to let us know:
Lock N’ Fly
16 Pah Road
Phone: 09 4364081
You can cancel your booking right up to the day you fly out without incurring any cancellation fee. We endeavour to refund you within 24 hours from when we are notified that you will no longer be using our service.
We respect your privacy. We will never disclose, share or sell your email address, or other contact information to any other company. We only collect this information in order to be able to process your booking and to make it easier for you to pay. All information about you will remain strictly confidential. Should you ever want your details removed from our database, simply let us know and we will process your request immediately.